booking conditions
PRICEs
Prices are on a per room per night basis and do not include 21% VAT.
deposit
At the time of booking, a 50% deposit of the total room price has to be paid and a credit card number (no AMEX) must be provided. The remaining amount must be paid 10 days before arrival by bank transfer or by card.
booking confirmation
Bookings are confirmed once we have received your deposit payment. Once a booking is confirmed, we reserve the right to charge the following cancellation fees:
booking cancellation
With more than 30 days notice we will keep 10% of the booking total. Between 30 and 10 days, both included, we will keep 50% of the total of the booking. With less than 10 days notice, no show or early departure we will keep 100% of the booking total.
Please note that no dates changes or refunds are possible if you made your booking using a voucher.
baby bed
Baby bed at an additional charge of 20€ + 21% taxes per night.
minimum nights
we only accept bookings of minimum 2 nights.
check-in / check-out
On the day of arrival, check in time is between 4pm and 8pm. For a later check in time please contact us in advance. On the day of departure check out time is at 11am.
maintenance
In the event of a thorough cleaning being necessary or requested, an extra charge of €20 per hour will be added to your bill.
damages
In case any damage is cause by you during your stay we reserve the right to charge you for the estimated damage caused.
non-smoking concept / no pets allowed
We are a non-smoking concept and unfortunately we cannot accommodate pets.